Sunday in the Lollipop Mines

photo by Susan Dziadosz

Susan's in the kitchen (aka the lollipop mines, sometimes shortened to the mines). Guess which flavors will be back in stock soon?

Eye Candy: Skiing Seattle

Seattle got a pretty major (for it) snowstorm this week. (And honestly, freezing rain on top of snow that's melted and re-frozen and then gotten more snow on top of it? Is pretty terrible no matter where you live. Let alone some place with big hills and little snow-clearing equipment.) YouTube user amnesiakdotcom made this awesome video of skiing through the streets and set it to USE's Emerald City. The last 30 seconds of the video are the best.

Good Customer Service

It’s January and we are stocking up on supplies for 2012; among them, food coloring. I ordered a bunch of colors from a vendor we hadn’t ordered from before: Cook’s Dream (although their site logo also says UltimateBaker.com, which is a little confusing…)

My order shipped really quickly but had one error. A bottle of Electric Purple was mislabeled with a Gold sticker dot on its lid. Someone understandably grabbed this bottle when intending to pack the Gold coloring I ordered.

photo by Susan Dziadosz

I contacted Customer service and offered to send back this bottle in exchange for the correct one. To my delight, they said not to bother sending this one back, and that they’d ship out the bottle of Gold color right away.

That’s pretty much customer service on par with Zappo’s and Nordstrom. Thanks, Cook’s Dream!

Name Tags

photo by Kevin Keeker

Before Renegade SF this last December, we got a convo from a fellow seller, KisforCalligraphy, to set aside a dozen Salted Anise lollipops for her to buy. Sure enough, while we were setting up our booth, she showed up to collect her purchase. To say thanks, she'd made us these cute little name tag buttons that we wore all weekend long. They were awesome!

Her whole shop is cute - I might have made a mental note of a few things for upcoming birthday presents...

Back To Work (In The Snow!)

Sunday was my first day back in the rental kitchen to make lollipops. Good thing too, as the holiday season wiped us out of many flavors!

It's also been snowing in Seattle and the snow is expected to continue through Tuesday. Pretty pretty snow… I took a picture of the kitchen building exterior so you all could see the wet white stuff:

photo by Susan Dziadosz

It's not a lot of accumulation; we shall see how the next couple of days go!

Oh and the flavors I made included our limited edition Valentine's flavors - honey-jasmine and cinnamon-cherry. Get them from our Etsy store while they last!

photo by Susan Dziadosz

Valentine's Day

photo by Kevin Keeker

It's almost Valentine's Day again! We have our larger-than-usual Red Hot Love and Sweetheart lollipops available for sale in our Sweet Valentine collection. Buy your lollipops by February 7th (in the US) to make sure that you get them in time for Valentine's Day.